Shipping + Returns
 

Shipping is via USPS or UPS within the US and most other countries. Delivery times vary and are not guaranteed.

Every item shipped is fully insured and has a tracking number with delivery confirmation.

For a guaranteed or expedited delivery date, USPS Express or FedEX are the best options.

International customers are responsible for any customs fees levied by a foreign government. Customs processing may also cause delays in delivery time, so please plan accordingly.

Product will ship within 1-3 business days of receiving payment for "Ready to Ship" and/or "In-stock" purchases.

Custom items will take between 1-4 weeks to complete; a specific date will be provided when your order is placed. usual turnaround time is 2-3 weeks.

Rush orders are subject to approval and will include an additional fee.

If you are unhappy with your purchase of any Ready to Ship or Made to Order piece, please contact me WITHIN 48 HRS OF RECEIPT to receive an authorization for returns. Returns are accepted for UNWORN items, still complete with all tags attached and original packing materials. Items must be returned within 10 days of receipt for refund of the purchase price of the item minus the shipping fees.

Shipping fees are non-refundable. Buyer is responsible for return shipping costs, including full insurance and tracking.

ALL CUSTOM ORDERS ARE FINAL SALES. No exchanges or returns, unless the item is somehow defective or damaged. During the design process, we will make every effort to work closely with you and communicate color and trim details, substitutions, etc. so there will be no final surprises. Always feel free to ask questions or make requests, but after the final design has been agreed upon, any changes may incur additional fees.